Return Policy

GRSPL Return Policy

At GRSPL we strive to ensure complete customer satisfaction by delivering fresh, high-quality products. In the rare event that you need to return a product, please follow our return policy guidelines.

Return Eligibility

Returns are applicable under the following conditions:

  • Damaged Packaging: If the product packaging is tampered with or damaged upon delivery.
  • Wrong Item Delivered: If the product delivered differs from what was ordered.
  • Quality Issues: If the product fails to meet our quality and freshness standards.

How to Initiate a Return

  • Please inspect your order at the time of delivery.
  • If you encounter any issues, report them immediately to the delivery partner or customer support

📞 9248111234 | 📧 support@gofresho.in

Return Process

  • Once the return is verified and accepted, you can choose to:
    • Receive a replacement for the returned item.
    • Get store credit note for future purchases.
  • Please note that returns are subject to verification, and the final decision will be made at our discretion.

Non-Returnable Cases

  • Late Claims: Requests raised after 2 Hrs of delivery.
  • Opened or Modified Products: Items that have been partially used, cooked, or altered after delivery.

For further assistance, feel free to contact our customer support team:
📞 9248111234 | 📧 support@gofresho.in